Refund policy

Last updated: October 25, 2026

Shoe Bevy, LLC ("ShoeBevy") accepts returns of eligible items within 30 calendar days of delivery for store credit. Please read the terms below before you buy.

Eligible items. Items must be unworn, unwashed and unaltered, with all original tags and packaging, and returned with your order number. Items sold as pre-owned must come back in the condition shown and described on the listing.

Final sale items. Items marked "Final Sale" on the product page, gift cards, custom or special-order items, and opened shoe-care products or insoles cannot be returned unless they arrive damaged, defective or not as described.

How to return. Email info@shoebevy.com with your order number and reason for return. We will reply with a return authorization and the return address. Returns sent without authorization may be refused. We recommend a tracked shipping service; we cannot issue credit for returns that do not reach us.

Return shipping. For change-of-mind returns, you pay return shipping, and original shipping charges are not refunded. If we sent the wrong item, or the item arrived damaged, defective or not as described, we pay return shipping.

Store credit. Approved "change-of-mind" returns receive store credit for the item price as a digital ShoeBevy gift card, emailed within 5 business days of approval. Store credit does not expire. If you have not received it within 10 business days of approval, contact us.

Items that fail inspection. If a returned item does not meet the conditions above, we will email you before taking any action. You may choose to have it shipped back to you at your cost.

Damaged, defective, wrong or not-as-described items. Email info@shoebevy.com within 7 days of delivery with your order number, a short description and clear photos of the item and packaging. Please keep the item and its packaging until we respond. Once confirmed, you may choose a replacement (if available), store credit, or a refund to your original payment method, including original shipping.

Exchanges. To change a size or style, return the item for store credit and place a new order.

Your legal rights. This policy does not limit any right or remedy you have under applicable law. Where the law requires a refund to your original payment method, we will provide one.

Questions: info@shoebevy.com · Shoe Bevy, LLC, 7401 Lapalco Blvd, Marrero, LA 70072. We reply within 1–2 business days.